Returns
Returning your Summerswaggear purchase is easy. Simply return your purchase at any Summerswaggear or return your online purchase by mail up to 30 days after your purchase was shipped.
If you’d rather exchange your purchase for something new, great! Simply bring it into any Summerswaggear within 60 days after your order was shipped (within 30 days for watches).
HOW TO SHIP YOUR SUMMERSWAGGEAR RETURN
FOLLOW THESE EASY STEPS:
- Box your item up securely, in the original packaging if possible.
- Your packing slip and all original documents MUST accompany your return. Let us know your reason for return on the packing slip—we’re always looking for ways to do it better!
- Stick the pre-printed return label on the center of the box and your pre-printed return address on the top left corner of the box.
- Ship your package pre-paid and insured for the full purchase price.
WHAT HAPPENS NEXT?
Our Quality Assurance team will inspect your shipment before we can process a refund. If everything looks good, we will credit your original payment method, excluding delivery charges, within 5 days of receiving your return.
QUESTIONS ABOUT YOUR ORDER?
Review your order
Give us a call at +44 7577 761810.
SOME ITEMS CANNOT BE RETURNED OR EXCHANGED
Returns and exchanges are not allowed on special ordered watches, gift cards*, ear piercing earrings, custom designs, casino gift certificate purchases and protection plan replacement merchandise. Merchandise purchased using Progressive Leasing cannot be exchanged. Items must be in their original condition and contain all original packing, instructions and paperwork Watches must be returned with all links. Prior to returning a smartwatch, we require the removal, un-syncing and deletion of all data stored on the product.
TENDER FOR TENDER POLICY
All refunds are credited to the same tender as the original purchase.
Credit and Debit Cards – The same account will be credited.
Check – A refund check will be issued from our corporate office and mailed within 21 days. Any returned customer check is subject to a service charge.
Cash – When funds are unavailable or cash refund amount is greater than $500, a refund check will be issued from our corporate office and mailed within 21 days.
Gift Card – Refunds will be given in the form of a new card. Gift cards cannot be returned (except where required by law).
Trade-Ins – You will receive either your original trade-in or similar merchandise.
Exchanges Accompanied by Gift Receipt – You may exchange jewelry within 60 days and watches within 30 days. This excludes purchases made with Progressive Lease.
CLEARANCE PRICING POLICY
Ticketed prices refer to the original ticketed price of the merchandise and may not have resulted in sales. Intermediate markdowns may have been taken before the clearance prices shown. Clearance merchandise may have been included in previous promotions. Clearance prices are available for as long as inventory exists.
